Security & Isolation

Learn how we protect your product data and maintain strict tenant boundaries.

Tenant-Level Isolation

"Each product's knowledge base and session data are stored in isolated indexes, ensuring no cross-contamination."

Zero Leakage Policy

"Our RAG pipeline is hard-coded to only retrieve context from the specific tenant being queried."

Granular Access Control

"Admin actions and data ingestion require multi-factor authentication and role-based permissions."

Grounded Responses

"We use strict confidence gating to prevent AI from generating answers outside of the provided knowledge."

Compliance & Standards

Luran AI is built with modern security best practices in mind. We are working towards full SOC2 compliance and adhere to strict encryption standards for data at rest and in transit.

SOC2 Type II

GDPR Ready

ISO 27001